Brunch, Coffee & community in the heart of Westerham
Locally sourced food, dog friendly vibes and cosy events
Privacy policy
Privacy policy with your Data at Brunch, we value your privacy and are committed to protecting your personal information. The privacy policy explains how we collect, use and safeguard your data when you visit our restaurant, website or app.
Information we collect
we may collect the following types of information
Personal information;
1. Name
2.Phone number
3.Email address
4.Date of Birth ( for birthday promotions)
Transactional information;
1. Payment details through a third party payment processor
2.Order history for events or tables booked
Technical information;
1. IP address
2.Browser type and version
3.Device information
4. Cookies and usage data
Marketing and Feedback Data
1. Preferences and interests
2. Survey responses or feedback
3. Loyalty or rewards program participation
How we use your information;
1. Process reservations, orders and payments
2. Communicate with you about your orders or bookings
3. Improve our menu, services, and customer experience
4. Send promotions, offers and updates (only if you opted in)
5. Comply with legal and regulatory obligations
How we share your information
We may share your information with payment providers if you pay online
We do not sell or rent your personal data to any third parties
Data security
We use appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. However , no system is completely secure, and we cannot guarantee 100% security in this current world.
Your rights
You have the right to;
1. Access the personal data we hold for you
2. request corrections or deletion of your data
3. Withdraw consent for marketing communications
4. Lodge a complaint with a data protection authority
Please email us directly for any of these changes
Data retention
We retain your personal information only as long as necessary to;
1.Fulfil the purposes outlined in this policy
2. comply with legal obligations
3. Resolve disputes and enforce agreements
Cookies and tracking
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your own browser settings
Changes to this policy
We may change this privacy policy from time to time. Updates will be posted on this page with the revised data
If you have any questions do not hesitate to contact us regarding your data or how we handle it